I have a current support and upgrades contract and a new product was just released. How do I get
a key for it?
We periodically review all customer accounts and proactively send updates of keys
but in some cases you may not have gotten them, or not soon enough. In such cases,
simply email email@example.com and
we will review all of your keys and update
you with any new keys you are entitled to
How do I get notified of releases?
For upgrades to your existing software the auto-updater will alert you to
the fact that there is a new version and automatically upgrade to the new version.
For new products we post "product update alerts" on our blog which you can
RSS. You can also follow us on Facebook, Twitter and Google+ where we send out all
new product news on the same day that they are released.
See what's new and what's next
for more information on our release schedule
How can I check if my support and upgrades contract is current?
Email firstname.lastname@example.org and we can
full review of your account, including any new keys, support and upgrades expiration date,
recent updates and more
If you have any questions, please don't hesitate to contact us