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Troubleshooting Troubleshooting and Known issues with Apex SQL Tools Trial period for ApexSQL Edit doesn't reset when new version is installed SYMPTOMS When I install a new version of ApexSQL Edit, instead of getting a 30-day trial period, I get 0 days. Hence, I'm not able to evaluate the product. I have not installed this version before. RESOLUTION Please contact sales for an evaluation extension. LAST REVIEW 10 April 2008 Labels: ApexSQL Edit ...User settings disappeared after updating ApexSQL Edit to the latest version SYMPTOMS When I updated ApexSQL Edit to the latest version, all my "User Queries", templates, and snippets disappeared. CAUSE After updating ApexSQL Edit to the latest version, several folders/files in application folders are replaced with the versions found in the an installation package. Information found in user queries, snippets, templates, and application layout may be overwritten. RESOLUTION Before installing/upgrading existing version of the ApexSQL Edit application, backup the following folders and files: - Folders: o Snippets o Templates - Files o Replacements.xml o SQLFormat.xml o UserSQLFormat.xml o Favorites.xml o Queries.xml o Settings.xml All of the above can be found in the application folder (e.g. C:\Program Files\ApexSQL\ApexSQLEdit). After upgrading/re-installation, please restore the backed up files by copying them to ApexSQL Edit's application folder. LAST REVIEW 9 April 2008 Labels: ApexSQL Edit ...Menu items and toolbars are not displayed in ApexSQL Edit SUMMARY When I open ApexSQL Edit, the toolbars and the explorers' windows are hidden and only the Query Editor is visible.  CAUSE The layout file in the application directory is corrupted. RESOLUTION Close ApexSQL Edit. Go to ApexSQL Edit's application directory and delete the ApexSQLEdit.layout file. The next time you open ApexSQL Edit, the toolbars and menu items will be displayed. LAST REVIEW 16 October 2007 Labels: ApexSQL Edit ...Welcome to the ApexSQL Troubleshooting and Known Issues Welcome to the ApexSQL Troubleshooting and Known Issues. This is an online resource to help you find solutions to known issues with Apex SQL tools. Labels: ApexSQL Audit, ApexSQL Clean, ApexSQL Code, ApexSQL Diff, ApexSQL Diff (Data), ApexSQL Doc, ApexSQL Edit, ApexSQL Enforce, ApexSQL Law, ApexSQL Log, ApexSQL Script, General ... |
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