FAQs - ApexSQL Recover

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Important Notice

For a variety of reasons, we cannot guarantee 100% success rate of data recovery as these can vary tremendously from case to case. Because of this we encourage customers to fully avail themselves of the 30-day trial version as well as pre-sales support to obtain the necessary comfort level prior to purchasing. Although ApexSQL Recover is very successful in most cases, customers must purchase this tool knowing that in some cases they may not recover all, or even most of their data. Please refer to the following FAQs in this section for more information.

ApexSQL Recover fully supports recovery of BLOB values when recovery is done from online or detached database files or from database backups. However, ApexSQL Recover doesn’t support recovery of out-of-row BLOB values when doing recovery from transaction log files. It also doesn’t support recovery of encrypted data, data compressed on row or page level, sparse columns, CLR types, FILESTREAM BLOBs among other specific features of SQL Server. We are constantly improving our software and we strive toward full support of all SQL Server features so if you are unsure whether a specific feature of SQL Server is supported please contact our support through our forum or by writing to support@apexsql.com. Please click Here to review ApexSQL’s policy on refunds.

Licensing and Evaluation

What is the license model for Apex SQL Recover?

Are there any restrictions or limitations in the evaluation version of ApexSQL Recover when compared to licensed version? Can I use evaluation version on my databases?

General

What SQL Server versions are supported by ApexSQL Recover?

Does ApexSQL Recover allow BLOB data recovery from backup transaction log?

What are the limitations of the ApexSQL Recover software itself that might prevent the successful recovery of all data?

What other variables may negatively affect the ability to recover all lost data?

Activation

How do I activate the software?