What is your license model?
All of our licenses are perpetual, meaning they are good forever. Our DBA tools are licensed per SQL Server instance. And our Developer tools are licensed per user (DBA or Developer).
You can learn more about how ApexSQL tools are licensed here
How much will I have to pay for renewal next year?
How soon will you get back to me?
If your e-mail is received during normal business hours, we'll reply in less than
Can I move my software to another machine?
Sure. You can go ahead and activate it on the other machine. If you have any problems
What do you mean by a support & upgrades subscription?
We offer Support & Upgrades Subscriptions for free major upgrades and priority support.
With a Support & Upgrades Subscription you
can get all of the new major versions for free. Also you can get direct access to
our support team via email, WebEx and phone
How can I check if I am eligible to upgrade to the newer version?
Easy, just contact us and our dedicated
team will send upgrade options to you right away
I have changed my contact info, can you do the necessary changes in my account?
Sure. You just need to send us your fresh contact info and we'll make all the necessary
changes in your account
Help, I lost my activation keys. Can you resend them?
Of course. Please contact us and we'll
send them back to you right away
What is your FedID#?